We do not have a physical store, we only have an office/studio where we run daily operations and production. You can, however, come and purchase but strictly by appointment.

The delivery charges are :

PENINSULAR MALAYSIA – RM 8
SABAH & SARAWAK – RM 35

*Free delivery within Peninsular Malaysia, orders RM200+

The delivery charges will be shown upon checkout once details have been filled. Rates may change depending on the courier company. Please email us at admin@5luxescents.com for details, we will assist you. Tracking numbers will be provided via email once order has been processed.

International Shipping Customs Duty

You may be charged customs duty on parcels sent to your country. We will not bare the charges.

We offer 2 payment methods via senangPay, for :

-Credit/Debit Card
-Internet Banking FPX

Please be informed that our main courier is Poslaju. Estimate delivery duration:

PENINSULAR MALAYSIA – 3-5 working day(s)
SABAH & SARAWAK – 7-12 working day (s)

*Kindly leave us a note on checkout page to request for your preferred courier.

The estimate international duration is from 7 to 30 working days, depend on the courier’s.

Payment :
“Yes. Security has always been our first priority and will be handled on the highest level of attention and immediate action will be taken upon any security implications to the overall system.” – senangPay

Personal Data : 
We are totally committed to protecting the privacy of our site visitors and customers. Your personal data will be used to process your order, support your experience throughout this website.

Once payment has been made, we will notify you via email that your order has been received. We will take 1-2 working days to process orders, pack and arrange for delivery.

No proper invoice.

*Kindly leave us a note on checkout page to request an invoice.